Sunday, 5 February 2017

Traveleyes

Traveleyes is a company that organises group holidays for not only visually impaired people, but sighted travellers too. Their slogan is ‘share the adventure’. To make it enticing for both visually impaired and sighted travellers they have two main selling points. If you are visually impaired, you can book on to a holiday as an individual with the knowledge that you will be provided with sighted assistance throughout your trip and therefore have the opportunity to explore the world independently, a task that would otherwise be quite challenging or near impossible. If you are sighted, you can book on to a holiday at a substantially discounted rate, sometimes up to 50% less than what a visually impaired traveller is required to pay. It is then expected that you are prepared to ‘lend your eyes’ to the visually impaired participants throughout the trip. Ultimately, everyone gets to discover a destination with likeminded people.

Traveleyes have been on my radar for some time. I have been lucky enough to travel to lots of countries over the years, but when I holiday with my family we rarely go on organised excursions opting instead to stay around the hotel or self-explore. This has always been fine and something I plan on continuing to do. However, I also want to experience the world in a more adventurous manner. So last year when I saw Traveleyes release their holiday to The Gambia and one of the tour highlights was seeing monkeys in the wild (my favourite animal), I was immediately interested.

The thought process had to be quite quick since Traveleyes always emphasise how popular their holidays are at the bottom of their promotional emails and I know through word of mouth that places get snapped up pretty fast. So, within less than 24hrs of the trip being advertised, I decided that I definitely wanted to go and to my surprise my family were keen to come too, making us two sighted and two visually impaired travellers. It was the weekend so I registered our interest through the website and found out on the Monday that the trip was already fully booked, but we would be placed on a waiting list. I honestly couldn’t believe at just how speedily the places did go. The following week we were informed that they had increased the number of places available due to popular demand and we could now go. A deposit was paid with the full balance due 12 weeks prior to our departure date.

Right now, I should be boarding the plane to The Gambia. Only I am clearly sat at home writing this. For months I have been looking forward to visiting a new country, experiencing its wildlife and culture and generally getting some winter sun. Hence, I was deeply disappointed when The Gambia hit national news a few weeks ago when the former Prime Minister refused to step down and military action was being threatened. At the time I felt a little selfish that my main concern was worrying about whether or not my holiday would be cancelled and whether or not I would receive a refund when hundreds of people were fleeing their homes in fear that a war would break out in their country.

Traveleyes were prompt at releasing a statement regarding the trip when the news first broke and assured us that our safety was their main priority. The holiday wasn’t cancelled immediately. Despite the Foreign Office declaring it is now safe to travel to The Gambia, Traveleyes were advised by their suppliers to cancel. This was only last week and already we have a full refund, which softens the blow a little.

I was hoping to blog about travelling with a company like Traveleyes, but it looks like it will have to wait for another day. If you would like more information about Traveleyes, you can visit their website here.



No comments: